. >> reporter: "saturday night live" mocking kathleen sebelius. >> consider using our low res website, with simpler fonts and graphics. >> reporter: responsible for overseeing the website's implementation, and the pressure isn't letting up. >> she's already as of "saturday night live," last night the laughing stock of america so she's lost considerable credibility. >> reporter: new hampshire senator jeanne shaheen urged an extension of the enrollment deadline. >> so we can make sure we get as many people who want health insurance able to enroll and be able to be covered. >> reporter: the administration says that mandate won't change. >> we're way still early in the process. >> reporter: the president promising -- >> we've got people working overtime, 24/7, to boost capacity and address these problems every single day. >> reporter: now verizon says they're working to fix this problem but we've got no word from verizon or hhs on just when it will be fixed. poppy? >> and you know, athena, if people go to the website they notice the image of this woman became known by some as the obama ca